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Exam 7: Communicating Across Cultures

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Question 31

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When meeting with clients,Rachelle avoids spending time chatting about things like what they did last weekend or what movie they saw most recently.Instead,she focuses on getting down to business so that the meeting ends on time and she can move on to her next task for the day.Rachelle most likely belong to a(n) ______ culture.

A) long-term oriented
B) polychronic
C) monochronic
D) short-term oriented
E) indulgent

F) None of the above
G) B) and E)

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Question 32

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Colloquialisms add color and an additional level of meaning to messages,so they should be used frequently when communicating with nonnative English speakers to help them better understand your message.

A) True
B) False

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Question 33

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Carly and Trent own a small graphic design company together.They can make decisions for the company by themselves,but they often ask for input from other employees and believe that decisions made by consensus tend to be better for the company as a whole.Carly and Trent's company has a(n) ______ culture.

Which of the following statements about body movements is true?

Geert Hofsted refers to the way people view relationships between superiors and subordinates as

Elisa grew up speaking Spanish,but learned to speak English as an adult,and she now works as a translator for a U.S.company that has frequent business interactions with South American businesses.Elisa's translating skills are good,and the company typically relies on her alone to do their translating.However,they are currently involved in negotiating an extremely important contract and need the wording in Spanish to be exactly right,so they hire George,a freelance translator and native English speaker to help.Elisa translates the English message into Spanish,and George translates the Spanish message back into English.They then compare the original message with George's translation to make sure they match.What process have Elisa and George completed?

Which of the following statements about culture is true?

Which type of culture thinks extensive planning is unwise and views being on time to an event as being fairly unimportant?

Jean Luc and Oscar own a small manufacturing company in Louisiana,and they are meeting with two executives of a Mexican retail chain in the hopes of convincing them to carry their products.Jean Luc begins the pitch,and after a couple of minutes,Oscar jumps in to say,"Jean Luc really hit the nail on the head when he said these products offer better value than what you're currently carrying." The Mexican executives both speak English,but they look at each other in confusion.What mistake did Oscar make?

Langdon always makes it to appointments on time and feels that meeting deadlines is an important part of his job.Langdon most likely belongs to a(n) ______ culture.

Briefly explain the difference between monochronic and polychronic cultures.

Ethnocentrism is sensitivity to the different dimensions of cultural difference.

The tendency to see only the features of your own culture as "normal" is called

Cultures that exhibit a high power distance

The way that Calista and the other people from her native city collectively understand and interpret the world is referred to as their

Colette is a business executive from France,and Franz is a business executive from Germany.Colette does not speak German,nor does Franz speak French.Which language are they most likely to conduct business in?

Danny is an American whose company has sent him to handle a business deal in Japan.While he is there,Danny's host offers him unfamiliar foods,refuses to make prolonged eye contact,and bows frequently.Danny thinks the food and frequent bowing are weird and that refusing to make eye contact is rude.In his mind,the way things are done in the United States is the "right" way.What tendency is Danny exhibiting?

Briefly explain why it is important to have cross-cultural business communication skills.

There can be many subcultures within one culture.

Which of the following should you not do when preparing to communicate with people from another culture?