Question 1

Forecasts are most useful when the ________ will look radically different from the

Accepted Answer

A)   past; future.
B)   future; past.
C)   present; future.
D)   present; past.
E)   future; present.F) A) and C)
G) D) and E)

Question 2

A university has just formed a board of trustees and invited 25 of its wealthiest alumni to join the board. Which of the following is being adopted by the university?

Accepted Answer

A)   smoothing
B)   cooptation
C)   competitive intelligence
D)   divestiture
E)   scaffoldingF) A) and E)
G) B) and E)

Question 3

SurTran Inc. is an 80-year-old transportation company headquartered in St. Louis. SurTran ships goods via truck and train throughout the United States. Its general operations manager, Raul Sosa, has grown up in the business and knows that Surtran is a highly complex business with 100 facilities and 2,000 staff in dozens of U.S. cities. But Raul knows that, at its core, SurTran is also a stable (nondynamic)  business. As Raul is fond of saying, "As long as there are people in one place and their desired goods in another, there will always be a need for shipping! And that makes for a stable business." Nonetheless, Raul, like any other manager, deals with uncertainty on a daily basis, as do his four regional vice presidents located in Los Angeles, Houston, Chicago, and New York City. Due to SurTran's high complexity and high stability, what management style should Raul adopt to be successful in allowing his vice presidents to operate "in the field"?

Accepted Answer

A)   "Address each problem or opportunity as a unique situation and make operational decisions in the field, through consultation with me or your managers as appropriate." (decentralized and organic approach, with mutual adjustment) .
B)   "Hire good people with the right skills and train them to use our formal business work processes, and then make operational decisions in the field yourselves." (decentralized and bureaucratic approach, with standardized skills) .
C)   "Our people will follow instructions as pre-defined by headquarters, and I will make operational decisions, including those in the field." (centralized and bureaucratic approach, with standardized work processes) 
D)   "I will handle each problem or opportunity as a unique situation, and I will make operational decisions, including those in the field, based upon my personal supervision of those involved." (centralized and organic approach, with direct supervision) 
E)   "I will address each problem or opportunity as a unique situation, and I will make operational decisions, including those in the field, after consulting with you and others as appropriate." (centralized and organic approach, with mutual adjustment) F) B) and C)
G) B) and D)

Question 4

Discuss the clues utilized to diagnose a culture.

Accepted Answer

The answer of Discuss the clues utilized to diagnose a...

Question 5

To respond to their environment, managers and companies have a number of options, which can be grouped into three categories. Describe each of these categories.

Accepted Answer

To respond to their environment, manager...

Question 6

Discuss the impact of immigration on the labor force of the United States.

Accepted Answer

A factor that significantly influences t...

Question 7

________ is the process of sharing authority with employees to enhance their confidence in their ability to perform their jobs and contribute to an organization.

Accepted Answer

A)   Empowerment
B)   Licensing
C)   Vetoing
D)   Endorsement
E)   ConcurrenceF) A) and D)
G) A) and C)

Question 8

________ is the degree of discontinuous change that occurs within the industry.

Accepted Answer

A)   Complexity
B)   Dynamism
C)   Environmental uncertainty
D)   Interconnectedness
E)   BufferingF) D) and E)
G) A) and B)

Question 9

In ________, supplies are created of excess resources in case of unpredictable needs.

Accepted Answer

A)   hoarding
B)   smoothing
C)   yielding
D)   flocking
E)   bufferingF) B) and E)
G) C) and E)

Question 10

________ is leveling normal fluctuations at the boundaries of an environment.

Accepted Answer

A)   Smoothing
B)   Buffering
C)   Sifting
D)   Flexing
E)   SkirtingF) A) and B)
G) A) and C)

Question 11

A company uses ________ when it acts on its own to change some aspect of its current environment.

Accepted Answer

A)   strategic maneuvering
B)   domain selection
C)   buffering
D)   independent action
E)   endorsementF) All of the above
G) None of the above

Question 12

If there are many barriers to entry, the threat of new entrants is greater.

Accepted Answer

A) True 
 B)False

Question 13

________ is a common barrier to entry.

Accepted Answer

A)   Distribution channels
B)   Final consumers
C)   Bargaining power of buyers
D)   Demographics
E)   Switching costsF) A) and B)
G) All of the above

Question 14

Your company has asked you to launch a new product campaign at a trade show. You have found that there are established competitors with many advantages, making it difficult to break into the market. However, you recommend displacing these competitors' business by

Accepted Answer

A)   establishing an inefficient supply chain.
B)   offering promotions and price breaks, intensive selling, and other tactics.
C)   using competitors' brand identification.
D)   increasing costs of production.
E)   introducing the product at a higher price.F) A) and E)
G) B) and C)

Question 15

________ are the components of an organization that can be seen and heard, such as office layout, dress, orientation, stories, and written material.

Accepted Answer

A)   Incendiaries
B)   Visible artifacts
C)   Unconscious assumptions
D)   Organizational divestitures
E)   ApparitionsF) A) and B)
G) A) and D)

Question 16

________ occurs when weaker companies are eliminated, and the strong companies survive.

Accepted Answer

A)   Cannibalization
B)   Downsizing
C)   Scaffolding
D)   Industry shakeout
E)   Economic fluctuationF) A) and E)
G) C) and E)

Question 17

________ are the underlying qualities and desirable behaviors that are important to an organization.

Accepted Answer

A)   Traits
B)   Ethics
C)   Norms
D)   Benchmarks
E)   ValuesF) A) and B)
G) C) and D)

Question 18

A ________ is an intermediate consumer.

Accepted Answer

A)   wholesaler
B)   manufacturer's representative
C)   distributor
D)   retailer
E)   brokerF) B) and E)
G) D) and E)

Question 19

A company uses ________ when it acts on its own to change some aspect of its current environment.

Accepted Answer

A)   smoothing
B)   buffering
C)   independent strategies
D)   flexible processes
E)   competitive intelligenceF) D) and E)
G) B) and E)

Question 20

The bonding attributes of a(n)  ________ are flexibility, risk, and entrepreneur.

Accepted Answer

A)   adhocracy
B)   clan culture
C)   hierarchical culture
D)   market culture
E)   concurrenceF) A) and B)
G) A) and C)

Exam 3: The Organizational Environment and Culture

A company uses ________ when it acts on its own to change some aspect of its current environment.

Correct Answer
verified

________ are the underlying qualities and desirable behaviors that are important to an organization.

Correct Answer
verified

Correct Answer
verified

Discuss the clues utilized to diagnose a culture.

Correct Answer
verified

________ is the process of sharing authority with employees to enhance their confidence in their ability to perform their jobs and contribute to an organization.

Correct Answer
verified

The bonding attributes of a(n) ________ are flexibility, risk, and entrepreneur.

Correct Answer
verified

________ is leveling normal fluctuations at the boundaries of an environment.

Correct Answer
verified

Discuss the impact of immigration on the labor force of the United States.

Correct Answer
verified
A factor that significantly influences t...
View Answer

In ________, supplies are created of excess resources in case of unpredictable needs.

Correct Answer
verified

A company uses ________ when it acts on its own to change some aspect of its current environment.

Correct Answer
verified

If there are many barriers to entry, the threat of new entrants is greater.

Correct Answer
verified

Your company has asked you to launch a new product campaign at a trade show. You have found that there are established competitors with many advantages, making it difficult to break into the market. However, you recommend displacing these competitors' business by

Correct Answer
verified

________ are the components of an organization that can be seen and heard, such as office layout, dress, orientation, stories, and written material.

Correct Answer
verified

________ is a common barrier to entry.

Correct Answer
verified

A ________ is an intermediate consumer.

Correct Answer
verified

A university has just formed a board of trustees and invited 25 of its wealthiest alumni to join the board. Which of the following is being adopted by the university?

Correct Answer
verified

________ occurs when weaker companies are eliminated, and the strong companies survive.

Correct Answer
verified

To respond to their environment, managers and companies have a number of options, which can be grouped into three categories. Describe each of these categories.

Correct Answer
verified
To respond to their environment, manager...
View Answer

________ is the degree of discontinuous change that occurs within the industry.

Correct Answer
verified

Forecasts are most useful when the ________ will look radically different from the

Correct Answer
verified

Exam 3: The Organizational Environment and Culture

A company uses ________ when it acts on its own to change some aspect of its current environment.

Correct AnswerverifiedShow Answer

________ are the underlying qualities and desirable behaviors that are important to an organization.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Discuss the clues utilized to diagnose a culture.

Correct AnswerverifiedShow Answer

________ is the process of sharing authority with employees to enhance their confidence in their ability to perform their jobs and contribute to an organization.

Correct AnswerverifiedShow Answer

The bonding attributes of a(n) ________ are flexibility, risk, and entrepreneur.

Correct AnswerverifiedShow Answer

________ is leveling normal fluctuations at the boundaries of an environment.

Correct AnswerverifiedShow Answer

Discuss the impact of immigration on the labor force of the United States.

Correct AnswerverifiedA factor that significantly influences t...View AnswerShow Answer

In ________, supplies are created of excess resources in case of unpredictable needs.

Correct AnswerverifiedShow Answer

A company uses ________ when it acts on its own to change some aspect of its current environment.

Correct AnswerverifiedShow Answer

If there are many barriers to entry, the threat of new entrants is greater.

Correct AnswerverifiedShow Answer

Your company has asked you to launch a new product campaign at a trade show. You have found that there are established competitors with many advantages, making it difficult to break into the market. However, you recommend displacing these competitors' business by

Correct AnswerverifiedShow Answer

________ are the components of an organization that can be seen and heard, such as office layout, dress, orientation, stories, and written material.

Correct AnswerverifiedShow Answer

________ is a common barrier to entry.

Correct AnswerverifiedShow Answer

A ________ is an intermediate consumer.

Correct AnswerverifiedShow Answer

A university has just formed a board of trustees and invited 25 of its wealthiest alumni to join the board. Which of the following is being adopted by the university?

Correct AnswerverifiedShow Answer

________ occurs when weaker companies are eliminated, and the strong companies survive.

Correct AnswerverifiedShow Answer

To respond to their environment, managers and companies have a number of options, which can be grouped into three categories. Describe each of these categories.

Correct AnswerverifiedTo respond to their environment, manager...View AnswerShow Answer

________ is the degree of discontinuous change that occurs within the industry.

Correct AnswerverifiedShow Answer

Forecasts are most useful when the ________ will look radically different from the

Correct AnswerverifiedShow Answer

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A factor that significantly influences t...
View Answer

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To respond to their environment, manager...
View Answer

Correct Answer
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Correct Answer
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