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The Krandall Corporation wants to reduce its labor force, but is concerned about the impact downsizing will have on its remaining employees. One policy that might allow Krandall to reduce its labor force without adversely affecting morale is to:


A) bonded employment.
B) reciprocated employment.
C) employment by mutual consent.
D) employment at will.

E) A) and B)
F) A) and C)

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This is Anne's year! She finally broke through the glass ceiling - meaning she has reached an executive level position with her company, with a salary upwards of $200,000. Recently a competitor firm has approached her offering her $15,000 less in salary, but the job would come with an upgraded car, memberships in two country clubs of her choice, an additional two weeks paid vacation with use of the company's villa in Jamaica, and paid financial counseling. With respect to compensation, Anne:


A) provide sales representatives with a strong incentive to generate more sales for the company.
B) keep the pay system as simple as possible.
C) be able to deduct the cost of compensating the sales representatives from its taxable income.
D) give the sales representatives a stronger incentive to collaborate with each other and act as a team.

E) B) and C)
F) A) and B)

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Temporary help services, job fairs and the Internet are external sources for recruitment.

A) True
B) False

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introduces new employees to the organization, their fellow workers, their supervisors, and to the policies, practices, and objectives of the firm.


A) Vestibule training
B) Employee initiation
C) Employee orientation
D) Job specification

E) A) and C)
F) B) and C)

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According to information in Chapter 11, which of the following is not one of the three steps HR managers use as part of training and development?


A) Assessing the types of training needed by your firm.
B) Designing the training activities, including selecting the type(s) of training activities that will be pursued.
C) Predicting the success of each new employee/trainee prior to training.
D) Evaluating the effectiveness of the training after it is accomplished.

E) All of the above
F) A) and B)

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Bob says he has achieved his "dream job". As an engineer for a major defense systems company, he is responsible for using sophisticated airplane and weaponry equipment that creates the exact conditions that a professional may experience if he/she uses the equipment in a real-life situation. He spends several hours each day performing .


A) vestibule training exercises
B) apprenticeship training exercises
C) distance learning training exercises
D) simulation training exercises

E) A) and B)
F) A) and C)

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Examples of soft benefits that a firm might offer are: onsite medical physician services, and exercise centers.

A) True
B) False

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U.S. President Obama nominated New York Judge Sonia Sotamayor to the Supreme Court, to fill the position vacated by Justice Sutter. At the hearings that preceded the vote by the Senate, there was extensive discussion about Judge Sotamayor's past speeches where she alluded to a sensitivity toward minority problems and situations due to the fact that she is a Hispanic minority and a woman. The concern by many senators is that the law should be applied equally among all groups in the U.S.; in fact, some were worried about reverse discrimination. Others favored the fact that her background would bring a different perspective to the court. Although there are differences between an appointment to the Supreme Court and appointing employees to management positions, there are also similarities in these actions. High profile positions and appointments serve as examples. From a business perspective, why might such an action be a good thing?


A) Creating a diverse supreme court is never a good idea. It will certainly lend itself to more laws similar to affirmative action and other hiring issues.
B) Businesses always follow the lead of politicians and political appointments. Companies now have a "heads-up" that their competitors will start campaigns to promote minorities to top positions.
C) Creating a team of diverse individuals working for your business will help you make decisions based on a variety of perspectives, and ultimately to attract and retain a diverse group of customers.
D) It's unethical and illegal to pass-up a minority candidate that is equally qualified. The senators had no choice but to confirm this nomination, and they are warning businesses that they must do the same, or face future repercussions.

E) A) and D)
F) None of the above

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Exit interviews by a third party can be an effective way for a firm to prevent future losses of valuable employees.

A) True
B) False

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Promotions and transfers are sources available to human resource managers in their recruiting efforts.


A) internal
B) external
C) passive
D) redundant

E) A) and C)
F) A) and B)

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One of the reasons many firms have chosen to use temporary employees rather than rehire full-time employees is that:


A) ESOP
B) green fair-way
C) golden handshake
D) silver lining

E) A) and B)
F) A) and C)

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Which of the following statements about human resource management opportunities and challenges is most accurate?


A) Shifts in the economy have led to a huge pool of skilled and unskilled workers from declining industries that are either unemployed or are underemployed.
B) Workers now would rather have more income rather than more leisure. Therefore, many employees now want to work more than 40 hours per week.
C) So many people have sought training in high tech areas such as robotics and computers that there is likely to be a huge surplus of labor in high tech industries.
D) Workers now desire more stability and predictability in their careers, so they now give their employers more loyalty and expect more loyalty from their employers in return.

E) All of the above
F) A) and D)

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Distance learning training is gaining in popularity among all firms because employees can log-on to company tutorials at a time convenient to them and acquire the same training information as everyone else.

A) True
B) False

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Reggie is learning to be a carpenter by working alongside experienced carpenters. After one more year of successful training, his union will classify Reggie as a journeyman. Reggie is participating in an apprenticeship program.

A) True
B) False

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While efforts to train and develop women and minority managers appeal to many firms on the basis of legal and moral considerations, from an economic standpoint, it is rarely cost effective.

A) True
B) False

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This year, International Accountants, Inc. implemented a new benefits system that gives employees the flexibility to choose among different benefit options, as long as the total cost of the benefits does not exceed a certain amount. The type of benefits package offered to International Accountants employees is a(n) :


A) stock annuity plan.
B) stock reinvestment plan.
C) stock dividend.
D) stock option plan.

E) B) and C)
F) A) and D)

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An effective performance appraisal system provides a way for the company to satisfy legal conditions concerning promotions, compensation, and policies.

A) True
B) False

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A allows workers to work the full number of hours per week in fewer days.


A) compressed time.
B) shared time.
C) core time.
D) company time.

E) C) and D)
F) None of the above

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The prevalence of flatter corporate structures in recent years has increased the number of workers that firms promote.

A) True
B) False

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Firms spend time and money to train new employees so that they will work productively over the short-term. Development type activities such as assigning mentors and creating networks have long-term implications for employees and firms.

A) True
B) False

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