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_____ is the attempt to find and attract qualified job applicants in the external labor market.


A) Labor forecasting
B) Qualifying
C) Recruitment
D) Labor pool development
E) Prospecting

F) All of the above
G) A) and E)

Correct Answer

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The _____ is a 1993 law that requires employers to provide unpaid leave for up to twelve weeks.


A) Fair Labor Standards Act
B) Family and Medical Leave Act
C) Disability and Leave Act
D) Twelve-Week Leave Act
E) Medical-Employment Act

F) C) and D)
G) B) and D)

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_____ is the process of determining which persons in the applicant pool possess the qualifications necessary to be successful on the job.

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The selection interview is designed to test an applicant's communication ability and motivation.

A) True
B) False

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The NLRB defines the bargaining unit as employees who are eligible to vote and who will be represented by a particular union if it is certified.

A) True
B) False

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Reisner, Inc., is a small company that manufacturers egg cartons.It has a sales force of fifteen who sell all over the U.S.Last year the company exceeded its predicted sales by almost $25,000.Forty percent of these added sales were divided equally among Reisner's salespeople.Reisner used a(n) _____ to reward its salespeople.


A) augmented commission
B) bonus
C) profit sharing plan
D) fringe benefit
E) salary enhancer

F) A) and D)
G) A) and E)

Correct Answer

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Like many other companies, Robert Mondavi Winery uses _____ to systematically compare the actual performance of each employee with his or her expected performance.


A) value analyses
B) worker benchmarks
C) performance appraisals
D) job descriptions
E) none of the above

F) C) and D)
G) B) and C)

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Performance appraisals are used most often to make decisions about pay raises, training needs, and advancement opportunities.

A) True
B) False

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Which of the following statements about HR demand forecasting is true?


A) HR demand forecasting is an internal labor supply forecast.
B) HR demand forecasting uses census figures to calculate labor supply and demand for a particular industry.
C) HR demand forecast only involves forecasting a specific business's labor needs for some future time.
D) HR managers do not typically engage in HR demand forecasting because the forecasting process requires an expert in research.
E) HR demand forecasting is an external labor supply forecast.

F) A) and E)
G) A) and B)

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_____ is the settling of a labor-management dispute by having a third party make a binding decision.


A) Conciliation
B) Arbitration
C) Dispute regulation
D) Mediation
E) Compromise

F) C) and D)
G) A) and E)

Correct Answer

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The skills, knowledge, and abilities a person must have to fill a job are spelled out in a(n) :


A) resume
B) skills requirement checklist
C) job specification
D) occupational checklist
E) task inventory

F) A) and C)
G) A) and B)

Correct Answer

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The _____, created by the 1964 Civil Rights Act, investigates and resolves charges of discrimination.


A) Equal Employment Opportunity Commission
B) National Labor Relations Board
C) Separate but Equal Opportunity Board
D) Equal Occupational Commission
E) Fair Labor Standards Commission

F) A) and D)
G) None of the above

Correct Answer

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_____ is a form of on-the-job training in which a senior manager or other experienced employee provides job- and career-related information to a new employee.

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A falling box injured Beatrice Hix while she was helping to unload a truckload of aquariums for her employer, a pet store operator.She is receiving pay for lost work time due to the work-related injury._____ paid her for her lost work time.


A) Hix's Medicare insurance
B) Social Security
C) Worker's compensation
D) Unemployment compensation
E) Disability benefit

F) C) and D)
G) A) and C)

Correct Answer

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The Occupational Safety and Health Act requires:


A) employees to carry self insurance
B) employers to provide medical insurance
C) employers to provide adequate fringe benefits
D) employers to provide a safe and healthful workplace
E) employees be allowed to retire once they reach the age of 65

F) B) and C)
G) C) and D)

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What is job rotation?

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reassignment of workers to sev...

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Employers set up _____ to expand job opportunities for women and minorities.


A) progressive employment programs
B) affirmative action programs
C) equal-job-equal-pay programs
D) fair labor standard programs
E) employment development programs

F) C) and D)
G) A) and E)

Correct Answer

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One of the three basic functions performed by the Equal Employment Opportunity Commission is:


A) mission statement assessment
B) developing diversity management plans
C) on-the-job training
D) the creation and updating of universal job descriptions and job specifications
E) mentoring assessment

F) A) and B)
G) All of the above

Correct Answer

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In business, an example of a protected class would be the spotted owl, whose habitat loggers and the paper industry may not disturb.

A) True
B) False

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_____ refers to the core values and beliefs that support the mission and the business model of the firm and guide employee behavior.


A) Acculturation
B) Cultural socialization
C) Ethical generalization
D) Organizational advantage
E) Corporate culture

F) B) and E)
G) C) and D)

Correct Answer

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