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Qualitative techniques that can be used for forecasting sales include:


A) market surveys.
B) time series.
C) the Delphi method.
D) single series statistical methods.
E) none of these.

F) A) and B)
G) A) and C)

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Because the Delphi technique is often used for new products or when a product concept is unique,it is only applied to short-range forecasting.

A) True
B) False

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Bargain hunters are____________________-volume buyers who are very sensitive to any changes in price or service with respect to products that are very important to their operations.

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Albany Products found that the sales of one of their most important products is logically related to new construction expenditures. If the firm can forecast future values of this variable,which forecasting technique would appear to be most appropriate?


A) time series
B) regression
C) Delphi method
D) trend extension
E) none of the above

F) A) and E)
G) C) and D)

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In order to use macrolevel bases of segmentation,the business marketer must move beyond secondary sources of information by soliciting input from the sales force or by conducting a special market segmentation study.

A) True
B) False

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____________________ data is used to distribute inventory in the supply chain,manage stock levels at each link and schedule resources for all the members of a supply chain.

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A successful implementation of a segmentation strategy requires attention to:


A) how should the sales force be organized.
B) what adaptations will be needed to serve selected international market segments.
C) which media outlets can be used to target advertising at a new segment.
D) all of the above.
E) (b) and (c) only.

F) All of the above
G) C) and D)

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The information needed for micro level segmentation in the business market can usually be drawn from available secondary sources.

A) True
B) False

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Compare and contrast the different quantitative sales forecasting techniques that are used by business marketing managers. Be sure to note the strengths and limitations of each technique.

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In evaluating alternative bases for segmentation,the marketer is attempting to identify good predictors of differences in buyer behavior.

A) True
B) False

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The qualitative approach that most closely resembles the executive panel method of sales forecasting is:


A) input/output analysis.
B) the sales force composite.
C) market surveys.
D) time series methods.
E) regression analysis.

F) B) and E)
G) A) and E)

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Bases of business or organizational market segmentation that center on the characteristics of the buying organization and the buying situation are broadly categorized as:


A) macrosegmentation.
B) microsegmentation.
C) economic bases.
D) bottom-up bases.
E) concentration bases.

F) None of the above
G) A) and E)

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An emerging high-technology firm develops and sells a line of electronic software products and services that enable businesses to engage in business-to-business communications and transactions with suppliers and customers. The firm's products and services are used by retailers such as Wal-Mart,manufacturers like Pillsbury,apparel firms like New Balance Athletic Shoes,and insurance firms and others. The firm needs your assistance in segmenting this vast potential market that includes most types of businesses.First,suggest possible bases of segmentation that the high-tech firm might use in isolating potential clusters or segments of customers. Next,provide a set of guidelines that the firm might follow in evaluating whether or not a particular base of segmentation provides an appropriate market and strategic fit for the firm.

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Which of the following is a benefit of effective segmentation?


A) The mere attempt to segment business market forces the marketer to become more attuned to the unique needs of customer segments.
B) Knowledge of the needs of particular market segments helps the business appropriately train and deploy the salesforce.
C) It allows the business marketer to focus on product development efforts.
D) all of the above.
E) (b) and (c) only.

F) A) and C)
G) A) and B)

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Successful implementation of a business segmentation strategy requires attention to which of the following issues?


A) Adaptations to serve selected international markets.
B) A comprehensive on-line strategy to provide continuous support to customers in the segments.
C) Organization of the sales force.
D) All of the above.
E) Only (b) and (c) .

F) B) and D)
G) A) and B)

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In time series analysis,the seasonal component represents regular,recurring movements within the year.

A) True
B) False

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Which sales forecasting approach is effective when intimate knowledge of customer plans is important?


A) executive judgment
B) Delphi method
C) time series
D) sales force composite
E) causal analysis

F) A) and B)
G) B) and D)

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Typically,causal models are more reliable for:


A) intermediate than for long-range forecasts.
B) long-range than intermediate forecasts.
C) long-range than short-range forecasts.
D) short-range than long range forecasts.
E) short-range than for intermediate forecasts.

F) C) and D)
G) A) and B)

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Which of the following statements concerning business market segmentation is(are) false?


A) In selecting a market segment,the business marketer is also choosing a competitive environment.
B) The cost of research increases if a microlevel of segmentation is required.
C) Compared to their consumer goods counterparts,business marketers can more readily change segmentation strategies,shifting attention from one segment to another.
D) both (a) and (c)

E) A) and B)
F) A) and C)

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In time series analysis,the _____ component represents regular,recurring movements within the year.


A) trend
B) cycle
C) seasonal
D) irregular
E) causal

F) A) and E)
G) C) and E)

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