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Human resource components track ___________ information including payroll,benefits,compensation,performance assessment,and assumes compliance with the legal requirements of multiple jurisdictions and tax authorities.

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Enterprise resource planning ____________ all departments and functions through an organization into a single IT system so that employees can make enterprise-wide decisions by viewing enterprise-wide information on all business operations.

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Integrates

One of the primary reasons for ERPs explosive growth is that an ERP system is a logical solution to the many incompatible applications found in business today.

A) True
B) False

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___________ vendors have expanded to provide CRM.

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Compare middleware and enterprise application integration middleware.

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Middleware is several different types of...

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According to Gartner Research,the average __________ rate for an ERP project is 66 percent.

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________________________ describes the manufacture,management,use,and disposal of information technology in a way that minimizes damage to the environment,which is a critical part of a corporation's responsibility.


A) Corporate responsibility
B) Social responsibility
C) Corporate policy
D) Sustainable, or "green," IT

E) None of the above
F) B) and D)

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ERP systems are full of technical jargon,which is why employee __________ is one of the hidden costs associated with ERP implementation.

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The City of Winnipeg's ERP system integrated:


A) More than 5,000 diverse systems
B) More than 100 diverse systems
C) Fewer than 50 diverse systems
D) About 10 diverse systems

E) All of the above
F) A) and B)

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Successful companies normally spend up to _____ percent on a business analysis.


A) 10%
B) 50%
C) 75%
D) 90%

E) A) and D)
F) All of the above

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____________ ERP components are the extra components that meet the organizational needs not covered by the core components and primarily focus on external operations.

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The current impetus to innovate comes from the need to increase costs,while still creating a competitive advantage.

A) True
B) False

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E-logistics manage the transportation and storage of goods.

A) True
B) False

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True

Buying an ERP system could be thought of in each of the following was except:


A) Off the rack
B) Off the rack and tailor to fit
C) Custom made
D) One size fits all

E) B) and C)
F) C) and D)

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D

Business intelligence is both a core and extended ERP component.

A) True
B) False

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Which component can help an organization determine such things as the identification of individuals who are likely to leave the company unless additional compensation or benefits are provided?


A) Accounting and finance components
B) Production and managerial management components
C) Human resource components
D) Production and materials management components

E) B) and C)
F) None of the above

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_________ and materials management is one of the three most common core ERP components.

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Innovation is the _______________ of new equipment or methods.

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Letting employees work from outside the office keeps cars off the road,plus the practice can _________________.


A) Foster employee retention
B) Boost worker productivity
C) Slash real estate costs
D) All of the above

E) A) and B)
F) C) and D)

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___________________________ is a dimension of social responsibility that includes everything from hiring minority workers to making safe products.


A) Corporate responsibility
B) Social responsibility
C) Corporate policy
D) Sustainable, or "green," IT

E) A) and B)
F) A) and C)

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